CareWorks is the selected managed care organization (MCO) of more than 160,000 Ohio employers, providing high quality medical management services for workplace injury claims.

We operate as an Ohio Bureau of Workers’ Compensation (BWC) certified MCO through Ohio’s Health Partnership Program (HPP). Today, we medically manage nearly 30 percent of all new claims filed in Ohio and our employer customers represent more than half a billion dollars in workers' compensation premium.

Our focus is helping injured workers throughout Ohio and North America recover from workplace injuries and return-to-work as quickly and as safely as possible. Effective medical management helps our employer customers develop strategic return to work programs that reduce lost time, promote healthy and timely recoveries for their injured employees and help control workers' compensation costs.

We back up everything we do with a commitment to deliver "Customer Service That Exceeds Expectations." And, we center our operations around our Vision, Mission, Culture and Core Values statements that are more than just words on paper.

OUR CULTURE

As a new company in a changing industry, we think differently than other businesses. We think young. We move faster and are more aggressive. We attack opportunities when we see them, realizing that the greatest risk in business is not taking risks. We know that competition can come from anywhere at any time, and that customer expectations will always change. To maintain our competitive edge, CareWorks will operate with less bureaucracy and more energy. Our fast pace energizes us, helping us find opportunities within challenges. Maybe that's why the people who are successful at CareWorks are having so much fun. We hope that the personal satisfaction we gain from our work will extend to all aspects of our lives and into our communities.

CORE VALUES

People – People are our greatest asset. We recognize our associates for their positive attitude, efforts, and results. Leadership and excellence in performance are sought and rewarded.

Service – Our service, knowledge and professionalism should exceed both internal and external customer expectations.

Creativity – Creativity is central to who we are and what we do. By promoting creativity, our associates are rewarded with interesting work and our customers get the best results.

Quality – Quality drives everything we do and is every associate's responsibility. Quality is achieved through continuous improvement as we seek to be the best.

Enthusiasm – Our enthusiasm creates momentum and inspiration to achieve our goals. We think and act positively and with a sense of urgency.

Respect – We believe in an open, team-oriented environment of mutual respect and trust. We treat others in the manner we wish to be treated.

Integrity – Our integrity and sense of fairness guide every business decision we make.

Teamwork – Everyone's contribution is critical to our success and we work to support each other. From our internal associates to our external customers and partners, we work together to achieve our goals. Teamwork promotes responsibility and quality, and is a part of everything we do.