Today, more than 160,000 employers use CareWorks as their Managed Care Organization (MCO) for workers' compensation. We are proud to provide the highest quality medical management services, helping injured workers everywhere recover from workplace injuries as quickly and as safely as possible.

Since Ohio's new private medical management initiative began - entitled the Health Partnership Program (HPP) - CareWorks has focused on the following:

• Striving to meet all of the MCO performance benchmarks as established by the Ohio BWC.

• Maintaining continuous contact with employers, providing consulting, training and current case information.

• Adapting our processes to meet particular needs of employers.

• Providing early intervention of field case management, significantly decreasing lost-time for employers.

CareWorks' staff of experience and dedicated professionals pride themselves on consistently exceeding the expectations of injured workers and employers. Moreover, sophisticated information systems enable CareWorks to utilize technologies that will make us as efficient as possible.

Each employer customer has individual CareWorks associates dedicated to their account, helping us develop strong one-to-one relationships with our customers, founded on excellent customer service. Our Case Managers, Case Specialists, Team Assistants and Team Supervisors help injured workers get the appropriate treatment and assistance they need to recover from injury and safely return to work.

Early return to work has been shown to promote injury recovery, lower claim and medical costs and help employers best control future insurance premiums. CareWorks works one-on-one with employers, injured workers and healthcare providers to develop early return to work programs combat the negative impact of workplace injuries and help injured workers return to productive lifestyles.

A complete listing of new injuries, which have been reported to BWC, can be sent to each CareWorks customer on a quarterly basis. These quarterly reports summarize each new injury reported for the quarter and itemize all medical charges, which were paid during the reporting period, and the resulting cost savings. In addition, we work closely with our customers to deliver many other complementary reporting options to help our employers best manage their claims.

Effective injury reporting and claims management are two integral components of an effective workers’ compensation program. Your individually assigned CareWorks Account Executive is in place to help you learn what steps to take and what procedures to follow should a workplace injury occur. From customized injury reporting packets to BWC forms to early return to work programs, your Account Executive is a great resource to utilize.

Each day we strive to provide customer service that exceeds expectations and to make a difference in the lives we touch.