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We are
focused on getting your injured workers the care they need and getting
their lives back on track. Timely reporting of new workplace
injuries is vital to CareWorks providing effective medical management
services.
Proper steps to follow when a new workplace injury or accident occurs. Step 1. Injured workers should
immediately notify their employer of their injury/accident and obtain a CareWorks Managed Care Organization (MCO) Identification card.
Step 2. Seek treatment from a CareWorks network or BWC-certified provider. In emergency situations, injured workers should immediately notify their employer and seek treatment at the nearest medical facility (or call 911 or a local emergency number. Step 3. Ensure injured worker has appropriate transportation to receive this initial medical care. Step 4. Complete the BWC First Report of Injury (FROI) form with the injured employee as fully as possible and submit to CareWorks as quickly as possible. Today, we offer three options for reporting new injuries:
Step 5. To ensure payment on compensable claims, all treatment, after the initial treatment, must be provided by a CareWorks network or BWC-certified provider. Step 6. Injured worker should complete all internal injury reporting forms so their employer can track injuries as they occur at their worksite. Step 7. Your CareWorks Account
Executive would be pleased to offer you the following educational
materials (available in either English or Spanish) to further promote
timely and accurate injury reporting. |
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FAX completed FROIs, toll-free, to
(888) 711-9284; 
