May 1, 2001 CareWorks Introduces Web-based Provider Directory Partnership with sister company delivers cost-effective solution

(DUBLIN, OH) - CareWorks has taken a significant step toward ensuring its customers’ injured employees have access to the quality medical care they need for their workplace injuries by announcing the release of its new online provider directory search feature.

"We wanted to give our customers access to the most up-to-date provider information available," said William W. Pfeiffer, CareWorks' President and CEO. "Now our customers can search for Medical Mutual of Ohio SuperMed Works and BWC-certified providers in one location."

"By partnering with our sister company CareWorks Technologies, we were able to cost-effectively develop the MCO industry’s most current and easy-to-use resource for finding quality providers, taking advantage of the valuable in-house technical resources they offer," Pfeiffer added.

CareWorks Technologies is a leading provider of information technology solutions and resources. Their success is based on providing clients with the technical resources and on-site personnel they need today, to take advantage of the technologies of tomorrow.

To follow are basic instructions for the provider search feature, including general tips for conducting the best searches. To learn more visit www.careworks.com and click on the provider search icon.

STEP ONE - VISIT WWW.CAREWORKS.COM. At the CareWorks Family of Companies page, click on the CareWorks logo to enter our site. Then, click on the provider search icon conveniently located in the lower left corner of the site to begin your search. First, select the provider network you wish to search, either Medical Mutual of Ohio's SuperMed Works network or the BWC-certified network.

STEP TWO - ENTER SEARCH CRITERIA. The opening search screen will give you six different criteria to be used in your search, including: your zip code, provider type, provider name, city, county and distance in miles. Entering your zip code will prioritize search results based on the providers located closest to you. For best results, start your search with the specialty field blank and mile range set to 30.

STEP THREE - REFINE YOUR SEARCH. If your initial search results in a large number of provider, narrow your search by using the back button and adjusting your criteria. Adjust the mile range to narrow your search to those providers closest to you.

STEP FOUR - SEARCH RESULTS. Once you have refined your search, click on the provider name in your search results field to see detailed contact information, including address, city, state, zip and phone number. If you prefer, you can copy this text and paste it into a file of your choice, or print the results screens for your records.

CareWorks is Ohio's leading MCO, providing medical and claims management services for more than 52,000 Ohio employers under BWC's Health Partnership Program (HPP). Today, CareWorks medically manages more than half a billion dollars in workers' compensation premium.

Since HPP was implemented in March 1997, CareWorks has processed more new injuries and helped more injured Ohioans recover from workplace injury and successfully return to work than any other MCO in Ohio.

To learn more about CareWorks' Online Provider Search visit www.careworks.com or contact CareWorks, toll-free, at 1-888-627-7586. For additional provider information, there is a contact email link on page 1 of the search feature.

To learn more about our sister company CareWorks Technologies, please visit their Internet site at www.careworkstechnologies.com or email Dan Holbrook, Senior Vice President, at dan.holbrook@careworks.com.